Camping, touring and motorhomes
Everything you agree to when you book a pitch at Broadfield Farm, written so it can be read in a few minutes. The short version comes first, then the full terms.
The short version
You pay in full when you book
There are no deposits or unpaid bookings. Prices include VAT.
Cancel more than 14 days before you arrive: full refund
We refund everything you have paid, back to the card you paid with.
Cancel between 14 and 7 days before: half back
We refund half of what you have paid. The other half covers the pitch we are unlikely to re-let.
Cancel within 7 days: no refund
We are sorry, but this close to your stay we cannot refund. The same applies to no-shows and leaving early.
Arrive from 1pm, leave by 11am
Please do not go onto your pitch before 1pm unless we have agreed it. Keep to 5mph on the park.
You can change your stay yourself
Dates, nights, extras and guests can be changed in the app or on the website. If it costs more you pay the difference; if it costs less we refund the difference.
These six points are shown again beside the tick box when you pay. Ticking it means you accept the full terms below on behalf of everyone in your party.
Booking and paying
How a booking is made, what you pay, and what happens if plans change.
In these terms, “booking” means the reservation you make with the park. “Arrival date” is the first day of your stay and “departure date” the last. “Party” means everyone included in the booking. “Pitch” means the camping or touring pitch allocated to you.
“The park”, “we” and “us” mean Broadfield Farm Holiday Park, operated by Broadfield Farm Limited, Broadfield Hill, Saundersfoot, Pembrokeshire, SA69 9DG. “You” means the lead guest who makes the booking.
A legally binding contract is formed when we accept your booking and have received payment in full. The lead guest must be at least 18 and accepts responsibility for the conduct of everyone in their party and for their compliance with these terms and the park rules.
By booking, you confirm that you have read and agree to these terms on behalf of your whole party.
All bookings are paid in full at the time of booking. We do not hold provisional or unpaid bookings. Prices include VAT where applicable and are the prices shown when you book.
Payment is taken securely by Stripe. We never see or store your card number.
One vehicle is included with every booking. Additional vehicles, including tow cars used with motorhomes and trailers of any kind, are charged at £5.00 per vehicle per night. Awnings and gazebos are charged at the rate shown when you book.
Additional vehicles may be parked on your pitch where space allows, or in the parking area near the toilet block.
You can change your dates, length of stay, extras and party details yourself in the Broadfield Farm app or on our website, subject to availability. If the change costs more, you pay the difference when you make it. If it costs less, we refund the difference to the card you paid with.
You can cancel in the app, on our website, or by writing to us. The cancellation takes effect on the day we receive it, and any refund is worked out from the number of days between that day and your arrival date.
More than 14 days before your arrival date: a full refund of what you have paid.
Between 14 days and 7 days before your arrival date: half of what you have paid. The other half covers the pitch we are unlikely to re-let.
7 days or fewer before your arrival date: no refund.
Refunds go back to the card you paid with.
We cannot refund early departures, non-arrivals, or a stay we end because these terms or the park rules have been broken.
Because this is holiday accommodation booked for specific dates, the 14-day cooling-off period in the Consumer Contracts Regulations 2013 does not apply. Our cancellation terms above apply instead.
Arriving and staying
Times, pitches, who can stay and what you can bring.
You are welcome from 1pm on your arrival date. Please do not go onto your pitch before then unless we have agreed it.
Please leave your pitch by 11am on your departure date. If you stay beyond 11am without our agreement, we may charge an extra night or ask you to leave straight away.
We allocate pitches and may change or re-allocate a pitch for operational, safety, ground condition or maintenance reasons. A change of pitch is not grounds for a refund or compensation.
Each pitch has a maximum occupancy based on the size and type of unit booked. Your party must not exceed the number of people declared when booking. Extra people may be refused entry or asked to leave without a refund.
You are responsible for making sure your unit suits the pitch type you book: grass for touring caravans, tents and campervans, hardstanding for motorhomes. We may refuse entry to, or require the removal of, any unit we consider oversized, unsuitable or unsafe, without a refund.
If a booking is found to have been made on false, incomplete or misleading information, including party size, unit type or size, vehicles or intended use, we may refuse entry or end the stay without a refund.
Please keep to the park’s 5mph speed limit at all times and park only where we show you.
Sign-written or commercially branded vehicles are welcome provided they are used only for private transport during your stay. Vehicles must not be used for commercial activity, deliveries, storage of trade materials or business operations while on the park.
We do not allow heavy goods or trade vehicles, including tipper vehicles, flatbed or dropside trucks, recovery vehicles, or vehicles designed mainly for construction, groundworks or haulage. We may refuse entry to, or require the removal of, any such vehicle without a refund.
We may access any pitch where reasonably necessary for safety, maintenance, inspection or emergency purposes.
We may ask you to move or remove any vehicle, trailer, tow car or unit where necessary for safety, access, operational or environmental reasons. If you do not, we may end your stay without a refund.
Life on the park
Broadfield is a quiet, family park. These are the rules that keep it that way.
Broadfield is a family-friendly, peaceful park. We do not accept bookings from organised parties, group tours, hen or stag parties, or drinking groups. Bookings we identify as group or party bookings may be refused entry or ended without a refund.
Bookings of two or three pitches made together, or made separately but intended to form a group, are accepted only where every pitch has its own responsible adult guest and the group keeps to these terms.
We may ask a group for a good-conduct bond of £100 per pitch before arrival, and we will tell you before you pay if it applies. The bond is refunded in full after departure where the group has kept to these terms and the park rules. If anyone in the group causes noise, nuisance or damage, or breaks these terms, the whole bond is forfeited and the stay may be ended without a refund.
Excessive drinking, drunken behaviour or public intoxication that causes disturbance, nuisance or safety concerns will not be tolerated and may lead to your stay being ended immediately without a refund.
Dogs are welcome but must be kept under control and on a lead at all times on the park, and cleaned up after. Dogs are not allowed in the toilet and shower block, including the entrances and covered areas. If this is not respected, we may end your stay without a refund.
Visitors are not permitted on the park without our prior approval. Unauthorised visitors or overnight guests may lead to your booking being ended without a refund.
Our facilities are for guests and must be left clean and tidy. Charging electric vehicles from camping field hook-ups or any non-designated supply is strictly prohibited. Unauthorised EV charging may lead to the electric supply being disconnected and your stay being ended.
In bad weather or poor ground conditions we may restrict access, vehicle movement or pitch use to keep people safe and protect the park. Any refund or credit in these circumstances is at our discretion.
Barbecues must be raised off the ground at all times. Fires must not be placed directly on grassed areas.
Please use the bins and recycling points provided. Do not leave waste on pitches or in communal areas.
We accept no responsibility for loss, damage or theft of personal property. Items found may be kept for a reasonable period and returned at our discretion.
The legal part
Liability, ending a stay, and how these terms work.
The lead guest is responsible for all loss or damage caused by their party. We accept no liability for loss, damage or injury unless caused by our negligence. Nothing in these terms limits any liability that cannot be limited by law.
We may refuse entry or end a stay without a refund where these terms or the park rules are broken.
We are not liable for failing to meet our obligations because of events beyond our reasonable control, including extreme weather, government restrictions or utility failures.
We may update these terms at any time. The version in force when you book is the one that applies to your booking.
If any part of these terms is found to be invalid, unlawful or unenforceable, the rest still applies.
These terms and the park rules are the whole agreement between you and Broadfield Farm Holiday Park and replace any earlier statements, communications or agreements.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Broadfield Farm Holiday Park, Broadfield Hill, Saundersfoot, Pembrokeshire, SA69 9DG. Email info@broadfield.farm. Website www.broadfield.farm.
This 2027 season edition applies to all bookings made on or after 21 September 2026. Bookings made before that date are covered by the January 2026 terms, which remain available on request.
Questions?
If anything here is unclear, or your plans do not fit neatly into these terms, get in touch and we will sort it out with you before you pay.
